Social Media Crisis Management

Be armed with practical knowledge to fortify your organisation against any potential social media crises

Social media crises are swift and easily amplified on occurrence. Many brands are marketing on social media but few are prepared to manage potential crises and many run the risk of damaging their brand equity.

In this masterclass, attendees will be equipped with a proprietary strategic framework that can be adapted to their organisational needs. This framework is enhanced with the latest industry best practices for planning, preparing, managing and mitigating social media crises effectively. 

Be equipped with:

Strategic framework to prepare for a potential social media crises

Knowledge on how to assess and qualify an actual social media crisis

Know-how on designing policies and guidelines to guide an organisation in the event of such crisis

Tools & resources for effective communication when mitigating social media crises and associated risks  

Who Should Attend

Course Details 

Upcoming Schedule 

  • Marketing & Communication / Digital & Social Media Professionals who oversee their organisation's social media accounts

  • Business / Brand Owners who utilise social media to reach their customer base 

  • 1-day Masterclass

  • 9am - 5pm

(includes 1-hour lunch break)

  • 28 June 2021

  • 13 July 2021

For more information on the workshop

& relevant course fees,